Terms of Service

Section 1

Electronic Acceptance and Core Scope

1.1. Binding Digital Contract

By clicking "I Accept", "Sign Up", or by accessing the Lebotha Consulting (Pty) Ltd ("the Company") portal, you explicitly agree to these digital Terms of Service ("ToS"). If you are accepting on behalf of a corporate entity, you warrant that you possess the legal authority to bind that entity.

1.2. Service Ecosystem

This portal facilitates online access to our proprietary Employment Equity calculators (EEA4 Income Differential Tool and EEA13 Numerical Planner) and coordinates our professional consulting pipelines for EEA2 Workforce Profile Reporting and EEA12 Analysis.

Section 2

Online Billing, Subscriptions, and Payment Gateways

2.1. 100% Pre-Payment Requirement

Access to all hosted software tools (including the EEA4 Income Differential Tool and EEA13 Numerical Planner) and the commencement of any professional consulting services (including EEA2 reporting and EEA12 analysis) are strictly subject to a mandatory 100% upfront payment. No services will be activated, and no files may be processed, until full payment has cleared in the Company's bank account or via the online payment gateway.

2.2. Subscription & Portal Billing

Software-as-a-Service (SaaS) access is billed on a recurring 100% upfront basis (monthly or annually, as selected during digital checkout). Accounts will automatically renew and charge the designated payment method at the start of each billing cycle.

2.3. Consulting Projects (EEA2/EEA12)

For dedicated consulting interventions booked through the portal, the Client must settle 100% of the quoted project fee upfront. The final, validated draft returns and Department of Employment and Labour (DEL) submission files will remain locked and un-exported until this single, full payment is verified.

2.4. Payment Failure & Immediate Suspension

If an online subscription payment or credit card authorization fails, your portal profile, user access, and all data processing tools will be automatically suspended after a twenty-four (48) hour grace period. Access will only be restored once a successful 100% payment clears.

Section 3

Digital Data Submissions and System Rework

3.1. The Clean Data Standard

You are entirely responsible for the structural integrity of the payroll, CSV, or Excel data profiles you upload into our portal.

3.2. Automated Validation and Fees

Our system runs internal validation checks. If you upload corrupt data, mismatch occupational levels, or request a complete reporting overwrite after our consultants have processed your EEA2 or EEA4 returns, the Company reserves the right to issue an automated "Rework Invoice" billed at our standard digital hourly recovery rate.

3.3. System Access Logs

The Company logs all user data uploads and approvals. We are explicitly exempt from liability regarding missed statutory DEL deadlines if our portal timestamp logs confirm your data was uploaded late or with errors.

• ✓ Data Responsibility: You are responsible for the accuracy and integrity of uploaded data
• ✓ Rework Fees: Corrupt data or late changes may incur additional charges
• ✓ Timestamp Logs: All uploads are timestamped for liability protection

Section 4

Portal Account Security and Fair Use

4.1. Credential Protection

You are strictly prohibited from sharing your portal username and password with individuals outside your registered corporate entity.

4.2. Fair Use Restrictions

You may not run automated scraping scripts or copy layout patterns from our interactive dashboard interfaces to create alternative internal databases.